Privacy Policy

Effective Date: January 1, 2025
Last Updated: 5 February 2026

1. Introduction

Welcome to Jyotishya ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

This Privacy Policy is designed to comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as the General Data Protection Regulation (GDPR) for users in the European Economic Area.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect the following personal information that you voluntarily provide:

  • Account Information: Name, email address, phone number, password
  • Birth Details: Date of birth, time of birth, place of birth (city, state, country, coordinates)
  • Profile Information: Gender, preferred language, timezone
  • Payment Information: Processed securely by Razorpay (we do not store complete card details)
  • Communication Data: Messages you send through our consultation booking system

2.2 Information Collected Automatically

When you access our Service, we automatically collect:

  • Usage Data: Pages viewed, features used, time spent on Service, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: Approximate location based on IP address (for timezone and regional content)
  • Cookies and Tracking: Session cookies, analytics cookies (see Section 7 for details)

2.3 Information from Third Parties

  • OAuth Providers: If you sign in with Google, we receive your name, email, and profile photo
  • Payment Gateway: Razorpay shares transaction status and payment IDs with us
  • Analytics Services: Vercel Analytics, Sentry (error monitoring)

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: Generate birth charts, calculate astrological predictions, provide daily horoscopes
  • Personalization: Customize AI interpretations based on your birth details and preferences
  • Account Management: Create and manage your account, authenticate users, handle subscriptions
  • Payment Processing: Process payments, prevent fraud, issue refunds via Razorpay
  • Communication: Send transactional emails (welcome, subscription confirmations, booking updates)
  • Improvement: Analyze usage patterns to improve features, fix bugs, optimize performance
  • Legal Compliance: Comply with applicable laws, respond to legal requests, enforce our Terms of Service
  • Security: Monitor for suspicious activity, prevent unauthorized access, protect user data

Marketing Communications

We will NOT send marketing emails or promotional content unless you explicitly opt-in. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.

4. Third-Party Services & Data Sharing

We share your information with the following trusted third-party service providers:

ServicePurposePrivacy Policy
SupabaseDatabase & Authenticationsupabase.com/privacy
OpenAIAI-powered interpretationsopenai.com/privacy
RazorpayPayment processingrazorpay.com/privacy
VercelHosting & Analyticsvercel.com/legal/privacy-policy
SentryError monitoringsentry.io/privacy

We will NEVER:

  • Sell your personal information to third parties
  • Share your birth chart data with advertisers
  • Use your data for purposes other than those stated in this policy
  • Transfer your data outside of secure, compliant service providers

5. Your Privacy Rights

Under Indian law (IT Act 2000) and GDPR (for EU users), you have the following rights:

5.1 Access & Portability

  • Right to Access: Request a copy of all personal data we hold about you
  • Data Export: Download your birth charts, consultation history, and account data in JSON format
  • How to Exercise: Go to Settings → Export My Data or email privacy@jyotirvidya.app

5.2 Correction & Update

  • Right to Rectification: Correct inaccurate or incomplete data
  • How to Exercise: Update your profile in Settings or contact support

5.3 Deletion & Erasure

  • Right to be Forgotten: Request deletion of your account and all associated data
  • Data Retention: We will delete your data within 30 days of your request, except where retention is required by law
  • How to Exercise: Go to Settings → Delete Account or email privacy@jyotirvidya.app

5.4 Withdraw Consent

  • Marketing Communications: Unsubscribe from emails at any time
  • Cookies: Disable cookies in your browser settings (may affect Service functionality)
  • Analytics: Opt out of analytics tracking by disabling cookies

Response Time

We will respond to all privacy requests within 30 days. For urgent requests, please mention "URGENT" in your email subject line.

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in Transit: All data transmitted using TLS 1.3 encryption (HTTPS)
  • Encryption at Rest: Database encrypted using AES-256 (Supabase)
  • Authentication: Passwords hashed using bcrypt, support for OAuth 2.0
  • Access Controls: Role-based access control (RBAC) for admin functions
  • Regular Audits: Quarterly security reviews, vulnerability scanning
  • Incident Response: 24-hour breach notification policy via email

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours via email and display a prominent notice on our Service.

7. Cookies & Tracking Technologies

7.1 Types of Cookies We Use

  • Essential Cookies: Required for authentication, session management (cannot be disabled)
  • Analytics Cookies: Vercel Analytics to understand usage patterns (can be disabled)
  • Preference Cookies: Remember your language, theme, and settings

7.2 Cookie Management

You can control cookies through:

  • Our cookie consent banner (shown on first visit)
  • Your browser settings (Chrome: Settings → Privacy → Cookies)
  • Third-party opt-out: youronlinechoices.com

8. Children's Privacy

Our Service is NOT intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@jyotirvidya.app.

If we discover that we have collected data from a child under 18 without parental consent, we will delete such information within 48 hours.

9. Data Retention

We retain your data for the following periods:

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: 30-day grace period, then permanently deleted
  • Payment Records: 7 years (as required by Indian tax law)
  • Usage Logs: 90 days, then anonymized or deleted
  • Marketing Emails: Deleted immediately upon unsubscribe

10. International Data Transfers

Your data may be transferred to and processed in countries other than India, including the United States (Vercel, OpenAI) and Europe (Supabase). These countries may have different data protection laws than India.

We ensure that all data transfers comply with applicable laws through:

  • Standard Contractual Clauses (SCCs) with third-party processors
  • Privacy Shield certification (where applicable)
  • Adequate data protection safeguards as per GDPR Article 46

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

Notification of Changes:

  • Material changes: Email notification + prominent notice on homepage for 30 days
  • Minor changes: Updated "Last Updated" date at the top of this page

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jyotishya

Email: privacy@jyotirvidya.app

Data Protection Officer: dpo@jyotirvidya.app

Support: support@jyotirvidya.app

Response Time: Within 48 hours for urgent privacy requests, 7 days for general inquiries

13. Grievance Redressal (India)

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any grievances regarding the processing of your personal data, please contact our Grievance Officer:

Grievance Officer

Name: [To be appointed]

Email: grievance@jyotirvidya.app

Resolution Time: Grievances will be acknowledged within 48 hours and resolved within 30 days

This Privacy Policy was last updated on 5 February 2026 and is effective from January 1, 2025.